Privacy Policy

Last updated: April 2, 2025

Pinnacli LLC ("Pinnacli," "we," "us," or "our") operates the website pinnacli.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal information you provide directly. When you fill out a form, request an audit, or contact us, we may collect:

• Full name
• Business email address
• Website URL
• Phone number (if provided)
• Company name and job title
• Any other information you voluntarily submit

Information collected automatically. When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent on each page
• Device identifiers
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Process and respond to your inquiries and audit requests
• Send you marketing communications (only with your consent)
• Analyze website usage to improve our content and user experience
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with applicable laws and legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

We may use the following types of cookies:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant advertisements

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients, including:

• Website hosting providers
• Email marketing platforms
• Analytics services (such as Google Analytics)
• Customer relationship management (CRM) tools

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

5. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell your personal information.

To exercise your rights under the CCPA, contact us at hello@pinnacli.com.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Pinnacli LLC
Los Angeles, CA
Business License #250003877
Email: hello@pinnacli.com